You’ll Get Your Very Own Team of Experts
See that logo to the right? (or below if you’re on a mobile) Well that is’nt easily earned. We are proud to be a top rated BigCommerce Premium Partner. We’ve been partnered with and recommended by Bigcommerce since the beginning (almost five years running), thus we have a lot of experience doing exactly what it is you are looking for now, and we are very good at it.
You’ll Get Premium White Glove Service
We don’t just do the bare minimum to hurriedly get you in and out the door. (Yes, we’ve heard the horror stories too). You can rest assured that all the bases are being covered and that you are getting every advantage for success. We leave no guess work for you. Your success is our success and we take it very seriously. We’ll make suggestions based on years of expertise and we’ll take care of the things you may not have thought of and everything in-between. You’ll enjoy unparalleled service and the highest attention to every detail.
You’ll Have a Dedicated Project Manager
You’ll get a singularly dedicated Project Manager from day one who will also act as your liaison to the team. They will be with you throughout the duration of your project and beyond, and will provide patient and helpful service every step of the way . You are free to contact your liaison at anytime to discuss your project, get questions answered or ask for any help you may need. Consider them your personal concierge, you will always feel like the number one priority you are.
Impecable Service After-the-Sale
We won’t leave you hanging. We’re there for you long after the launch of your store by including an additional three months of support. You can rest assured knowing that we’re there for you if you need us. That’s an invaluable peace of mind that you can really appreciate. While an uncommon practice, we treat our clients the way we would want to be treated. Admittedly, we hope we get something in return… One, by helping to ensure your success we create the opportunity for future business for us. And two, a successful client is a happy client, and happy clients give referrals.
You’ll Get More Than You Pay For
Our fee is by the project, not by the hour. So you don’t have to worry about being “nickel and dime’d”, not getting everything you need or having to settle for less. When we take on your project, we go the extra mile (or ten!) for you, and we’re not kidding around. We realize we may not be the cheapest, but we promise that you’ll get back far more in value than you paid in money. Our business philosophy is a simple one, “Always Provide More in Value than We Receive in Compensation” and we live by it.
I am so thankful we chose you eCartCustoms!
I am thrilled with the way my stores turned out! I got what I wanted and more and the special touches you did make me happy every time I get a compliment on my stores.
This was not my first website and have been through many ‘website builders’ and quite a few designers too. None of them ever really took the time to understand my needs. You took the time to ask a lot of questions and created a store that represents my company perfectly. I am one of those clients who sometimes knows exactly what they want and then other times has no idea. You were very detailed and specific when it came to the aesthetic of my store. In the end, you were reading my mind and giving me great options in design that I didn’t know were possible!
And how could I forget my awesome logo, you got it right the very first try! We now have company trademarks and have based our entire brands around the images you created for us!
I am so thankful we chose you eCartCustoms!
Stacey was very patient
Lets start off by saying that because of bad experiences with other developers in the past, I am a tough customer to please. Promises without delivery seemed all too common with everyone else I dealt with.
Not with eCart, Stacey was very patient, detailed and organized from the beginning. The eCart team handled this complicated and fully custom project in a manner that should make them very proud. We are still working on minor projects within the website and Stacey always makes herself available for us despite my hectic schedule.
I know where to go for future work and I recommend eCart to all around me who mention anything about the word “website development”.
Thank you eCartCustoms !
I called quite a few of the BigCommerce recommended design partners, however after talking to them one stood out from the rest and that was eCartCustoms.
eCartCustoms answered all my questions about the design process, fit my budget and were able to communicate that to me in a way that I understood. Other design companies that I spoke with used very technical terms and I had no idea what they were trying to tell me. I needed someone that could speak my language without all the technical jargon that I would not understand.
After evaluating my needs and formulating a plan with me they came back with a fantastic design that I loved right away. I thought we would need to go back and forth on the design, but I was surprised and happy that they got it on their first try. I knew what I wanted but had no idea how to put it together, but they did. It turned out to be so much more than I was expecting, and well worth the money. It was an incredible great value.
Stacey at eCartCustoms was very helpful, she explained everything that I needed to know about my site and worked quickly in fixing any issues. It was also important to me that they were there support if I needed it.
I would highly recommend eCartCustoms to anyone looking to get their store professionally done by a talented and helpful team at a great value.
Thank you eCartCustoms !
Thanks again Stacey. You have us coming for more!
We’ve been working with Stacey at eCartCustoms for more than a year now on various projects. Stacey has always been very open and professional. eCartCustoms delivered a great product and gave us even more than we asked for.
With Stacey and eCartCustoms, you feel you have a partner that can help you with anything web related. We have dealt with other companies that do not make you feel special, Stacey does. We were very specific with what we wanted and we also modified some things along the way.
In past experiences with other design companies, the look was not what we wanted. We could explain and give examples to those companies and they didn’t really “get it”. Well eCartCustoms did. Their first design was spot on.
Thanks again Stacey. You have us coming for more!
Working with eCartCustoms was a brilliant decision.
Working with eCartCustoms was a brilliant decision. Your staff was patient, the quality of work was superb, and the overall experience was outstanding. I will definitely be partnering with you again on any future projects, and will highly recommend you to anyone looking for unparalleled service and design.
We could not be more pleased!
I cannot describe in words how AMAZED I am with what your did for us! We had a bad experience with another designer and lost time and money then YOU came along and WOW!! The entire experience from the beginning in knowing what it will cost, the incredibly creative design, the communication to fit our needs and desires, and in the end a friendship.
We could not be more pleased!
eCartCustoms helped me create my dream website!
eCartCustoms helped me create my dream website!
Not only was Stacey easy to work with but went above and beyond to make sure I understood the ins and outs of how to utilize my website. I highly recommend Stacey and the eCartCustoms staff.
I love my website and have gotten TONS of compliments on it. It has also increased my business tremendously!
We are without a doubt deeply grateful to eCartCustoms
Deciding to have a website was a tough dose of reality for our brick and mortar boutique especially when none of us knew much about building/maintaining a website but knew it had to be done and look professionally polished for our customers.
We decided to hire eCartCustoms after three unsuccessful attempts at building a commercial website. I tried to do the website myself, hired a college student to do it, and had even hired one of the larger BigCommerce recommended expert designers to do the job but when all was said and done, I wasn’t happy with the end result and the experience was less than desirable. I was at my wit’s end to find someone to help me get the job done RIGHT and knew that I had run out of precious time to get it done.
Then I called eCartCustoms and after speaking with Stacey, I knew they were the one to do the job for us. Stacey returned my phone call, listened to my concerns and came across as reassuring, professional, friendly, warm, patient, knowledgeable and very understanding. I am not a computer-savvy person, but it was never an issue at all. They were also sensitive to our budget restraints and presented several options for us. Stacey confidently ‘walked’ with us from the beginning concept to the end product, I never got shuffled from one person to another. My daughter had a lot of detailed, aesthetic input into the website project; eCartCustoms would take that input and have it implemented in the ‘blink of an eye’. They were always easy to get in touch with which was very important for me. I could focus on my business knowing that eCartCustoms was taking care of the website….what a relief!
It’s hard to put our experience into adequate words but we are without a doubt deeply grateful to eCartCustoms for all of their much needed help to us, their beautiful design work and we look forward to their continued support with our business.
eCart does it again! I won’t let anyone else near my brand!
eCart does it again! I won’t let anyone else near my brand!
We’ve added another brand to our uniform group, and once again eCartCustoms came through like rockstars. Their eye for detail is awesome when it comes to making a logo that sticks. We get compliments everyday on our image, logos and websites. People say that all our visuals drew them to our product and actually put a smile on their faces!
When we go to trade shows, I am so excited to put our beautiful logos front and center for the world to see.
Thank you again Stacey and eCartCustoms… my brand is safe with you!